Guest reviews on Google
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Wathila Wijesinghe
a month ago
Had a great experience at Jetwing Colombo Seven. The rooftop area is one of the best parts of the hotel—it’s a perfect place to relax and enjoy the atmosphere. The rooftop pool is clean and well maintained, adding to the overall experience. The staff were very friendly, welcoming, and attentive throughout our visit. The food was good and enjoyable, although it wasn’t particularly outstanding or memorable. Overall, it’s a great place to unwind, and I would definitely recommend it for the rooftop ambiance, pool, and excellent hospitality.
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Dulane Saamaka
2 months ago
My stay at Jetwing Colombo Seven was nothing short of exceptional. From the moment I arrived, I was impressed by the hotel's modern design, welcoming atmosphere, and outstanding hospitality. The property perfectly combines luxury, comfort, and convenience, making it one of the best places to stay in Colombo.
The check-in process was smooth and efficient, and the staff made me feel genuinely welcome from the very beginning. Every member of the team I encountered throughout my stay was professional, courteous, and always willing to assist with a smile. Their attention to detail and commitment to guest satisfaction truly set this hotel apart.
The room was spacious, beautifully designed, and exceptionally clean. The contemporary décor created a relaxing environment, while the comfortable bed ensured a great night's sleep. The room was equipped with all the amenities I needed, and I particularly appreciated the thoughtful touches that enhanced the overall experience. Housekeeping maintained the room to a very high standard throughout my stay.
One of the highlights of Jetwing Colombo Seven is its excellent location. Situated in the heart of Colombo, the hotel provides convenient access to many of the city's key attractions, shopping areas, restaurants, and business districts. Whether you're visiting for business or leisure, the location makes it easy to explore the city while enjoying a peaceful and comfortable retreat.
The rooftop area deserves special mention. The rooftop pool offers stunning panoramic views of Colombo's skyline, creating a perfect setting to relax after a busy day. Watching the city lights come alive in the evening from the rooftop was one of the most memorable parts of my stay. The atmosphere is both sophisticated and relaxing, making it an ideal place to unwind.
The dining experience was equally impressive. The breakfast selection was extensive, offering a variety of local and international dishes that catered to different tastes. Everything was fresh, well-prepared, and beautifully presented. The restaurant staff were attentive and ensured that guests had a pleasant dining experience. The quality of the food throughout my stay consistently exceeded expectations.
What truly makes Jetwing Colombo Seven special is its people. Genuine hospitality can transform a good hotel into an outstanding one, and the staff here exemplify that principle. Their warmth, professionalism, and willingness to go above and beyond created a memorable experience that made me feel valued as a guest.
The hotel's facilities are also excellent. The gym is well-equipped, the common areas are beautifully maintained, and the overall cleanliness of the property is remarkable. Every aspect of the hotel reflects a strong commitment to quality and guest comfort.
I would highly recommend Jetwing Colombo Seven to anyone visiting Colombo. Whether you are traveling for business, a family vacation, a romantic getaway, or simply a short city break, this hotel offers an exceptional experience. The combination of modern luxury, outstanding service, excellent food, prime location, and impressive facilities makes it a standout destination in the city.
Thank you to the entire team at Jetwing Colombo Seven for making my stay so enjoyable. I look forward to returning in the future and would not hesitate to recommend this wonderful hotel to friends, family, and fellow travelers. Five stars in every aspect.
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Peshala Mohottala
2 months ago
We had a wonderful family stay at this hotel in the heart of Colombo. Traveling with my wife and our three children (including a 4month old baby) we found the environment to be comfortable, peaceful, and family friendly.
The rooms were clean and well-maintained, and the staff were exceptionally warm and welcoming from the moment we arrived. From the bellboy to the rest of the team, everyone was courteous, professional, and always ready to help.
While some of the in room amenities are beginning to show their age compared to newer properties, everything functioned well and served its purpose. A refresh of the room facilities would certainly elevate the overall experience.
We opted for a room only package and ordered all three meals through room service. The food was consistently delicious, and the biggest compliment came from my elder daughter, who is a very picky eater, she genuinely enjoyed every meal! The hotel also offers a ground-floor buffet restaurant and a rooftop restaurant and bar with a infinity pool, providing great dining options.
The location is a major advantage, especially for anyone visiting Colombo for business or official work. The hotel also offers excellent facilities, including free Wi-Fi, TV, a swimming pool, bar, two-level basement parking, valet parking, and even an EV charging station.
One of the highlights was the breathtaking night view from the rooftop. Watching the Colombo skyline illuminated with the iconic Lotus Tower in the background was truly memorable.
Overall, this hotel offers excellent value for money considering its prime location, friendly service, and quality food. With a few updates to the room amenities, it could easily be an outstanding property.
Overall rating: 9/10. I would happily stay here again.
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ratboyslim32
2 months ago
An outstanding hotel that offers incredible value! The service here is exemplary; the staff are incredibly attentive and genuinely care about your experience.
We loved our Studio Room; it was spotlessly clean and came with a highly convenient kitchenette and a great washer/dryer. An absolute highlight was the free morning coffee delivered by room service—outstanding hospitality! Breakfast offered an excellent selection, and the SPA treatments were very reasonably priced.
Just a couple of minor notes: the gym is basic but boasts great views, and the rooftop pool, while nice, is on the colder side and has a very narrow ledge, so parents will need to monitor kids closely.
Situated in a peaceful (by Colombo standards!) residential area close to the main park, Jetwing Colombo 7 is a fantastic choice. Excellent staff, well-priced, and we will definitely be back!
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Josh Ogilvie
3 months ago
As someone who has spent much of my career in the luxury hospitality industry, I tend to pay close attention to service standards, guest touchpoints and the little details that often separate a good hotel from a great one.
I've now stayed at Jetwing Colombo Seven twice, and it has become my go-to hotel whenever I'm in Colombo.
What stands out most is the genuine care shown by the team. Kevin, the Front Office Executive, was consistently helpful, professional and proactive throughout both stays. Every interaction felt sincere, and he always seemed genuinely invested in ensuring guests were well looked after.
You can also see that guest feedback is taken seriously. At breakfast each morning, it was common to have team members from outside the Food & Beverage department stopping by tables to check on guests and ask how their stay was progressing. It's a small detail, but it creates a strong sense that the hotel is listening and that guest experience matters.
The breakfast buffet is very good, and the rooftop quickly became my preferred spot for dinner. The staff upstairs were always attentive, friendly and efficient.
The rooftop itself is one of Colombo's hidden gems. The infinity pool and bar offer what must be among the best views in the city, with spectacular panoramic views stretching across the skyline. It's an outstanding place to unwind at the end of the day.
Add to that comfortable rooms, exceptionally good beds and a convenient location, and Jetwing Colombo Seven delivers a consistently strong experience.
A very solid hotel, well run by a team that clearly cares, and one I will happily continue returning to.