Guest reviews on Google
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Danyel Durrett
2 weeks ago
The Hotel was amazing to stay at. The staff are all incredibly kind and nice from the kitchen staff, to the drivers, the tour guides and the service staff. You always feel welcomed and all needs are met. The food is excellent. You have a great view from any Room/Villa on the Island. The Excursions are well handled and the staff take great care so that nature and animals are not impacted or hurt in anyway.
D
This was my third time on the Maldives and the nicest as well. A beautiful reef is right behind the Beach Villas, where one can snorkel whenever one wants. We saw 3 baby rief sharks and one grown repeatedly. Especially to mention is the friendlyness of all staff! A big thanks to Faizaan, who did not only fulfill our wish for a quieter Water Villa, but even gave us a free upgrade with heart-warming friendlyness. He was always available, if we needed something. The Water Villa was spacious and elegant and all white. The food was extraordinary and the always warmly smiling Supipi created a lot more delicious breakfeast dishes than just omlettes, e.g. eggs benedict. It is not possible to describe everything in detail - the beautiful beach, the elegant, but comfy bars, the friendly drivers of the little electric cars, that one can take to the Water Villas, the beautiful Maldivian Night, the knowledgable tour guides, the attentive house keepers taking care twice a day... We felt very welcome and enjoyed our whole stay immensely and wish all the best for the wonderful people on this island! And we hope we can afford it to ome back.
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Jackson veron
a month ago
We had a truly wonderful experience at Diamonds Thudufushi. The island is absolutely beautiful, with crystal-clear turquoise water, stunning beaches, and a peaceful atmosphere that makes it perfect for relaxing.
The staff were warm, friendly, and very attentive especially General Managet Mr Daniel throughout our stay. Our villa was comfortable, clean, and beautifully located, and the food was delicious with plenty of variety.
We especially enjoyed the snorkeling, the beautiful surroundings, and the relaxing spa experience. Everything was well organized, and the whole stay felt special from beginning to end.
Diamonds Thudufushi is a beautiful place for anyone looking for peace, luxury, and an unforgettable Maldives experience. We would happily come back again!
K
Kevin Schellhaas
a month ago
A beautiful little island with many wonderful animals. All employees try to fulfill all your wishes from day 1, even if it is only 1st cigarette 30 minutes before departure. 🐥That you felt like you were welcomed into a new family. Thank you for everything
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Markus Gillmann
a month ago
#Disappointing Maldives holiday and no response to my formal complaint
I booked my Maldives holiday at Diamonds Thudufushi through MEIERS WELTREISEN / DERTOUR as a package including a Beach Front Villa, All Inclusive, flights and transfers.
Unfortunately, the actual experience was significantly below the expectations created by the hotel presentation, the package description and the overall price level.
The island itself is beautiful and compact, and the initial welcome at the resort was friendly. However, several problems became apparent shortly after my arrival.
The Beach Front Villa looked noticeably older and less modern than I expected from the pictures used to advertise the accommodation. In my opinion, the marketing creates a considerably more modern and premium impression than the room I actually received.
Another major disappointment was the internet connection. The included Wi-Fi was extremely poor in my room and in several other areas of the island. Sending pictures could take a very long time, and WhatsApp or video calls with family were often difficult or almost impossible. At the same time, the resort offered a separate high-speed internet package for approximately USD 50, which I found particularly frustrating at a resort and package of this price level.
The All Inclusive experience was also significantly weaker than I expected and compared with other resorts I have previously visited in the Maldives. Only once I was already at the resort did the limitations of the package become fully apparent to me. For example, the buffet restaurant was essentially the main included dining option, and the overall concept felt considerably more restricted than expected.
There were also several disappointing service experiences. At breakfast, I had to call a member of staff several times before receiving attention. On another occasion, I wanted to order a Coke Zero but was told that I was approximately one minute too late for the relevant ordering period, without being offered an alternative solution.
As a solo traveller, I repeatedly had the impression that couples and families received more attention. I cannot say whether this was intentional, but this was clearly the impression created by the service I experienced.
The service in the resort shop was also disappointing. I intended to purchase more than eight items worth over 250 in total for myself and my family, but the employee was unable to provide useful information about several of the products or properly assist me with my purchase.
To the resort's credit, after I raised my concerns locally, Diamonds Thudufushi reacted and offered me a complimentary upgrade from the Beach Front Villa to a Water Villa for the remainder of my stay. I genuinely appreciated this gesture and the willingness of the resort management to improve the situation.
This is particularly disappointing because I deliberately reported the problems during the holiday rather than simply waiting until after my return. In my view, a customer who raises several issues during an ongoing package holiday should at least receive a timely acknowledgement and information about how the complaint will be handled.
For a package holiday at this price level, I expected the accommodation, All Inclusive concept, internet service and overall experience to correspond much more closely to what was presented before booking.
I appreciate that the resort itself eventually tried to improve my stay with the complimentary Water Villa upgrade. Nevertheless, I am disappointed with the overall experience and especially with the lack of response from MEIERS WELTREISEN / DERTOUR to my formal complaint.